10. FAQ

General

Is AppsZone CRM a generic sales CRM?
No. It is purpose-built for migration consultancies — study abroad, skilled migration, visas, and PR — not a sales CRM with unused features.

Where is the live demo?
https://crm.appszonebd.com/

Is there a free trial?
Yes. 14 days, no credit card required, on published plans.

Access & roles

Can one person use Admin and Staff?
Prefer separate accounts or clear workspace switching. Day-to-day counselling should use Staff; keep Admin for configuration.

Can clients see other clients’ data?
No. Client workspace is scoped to their own profile, documents, and case progress.

What if I forget my password?
Use Forgot password on the login page, or ask your Admin / Support.

Features & plans

Do I need Growth for payments?
Yes. Payments & commission, communication hub, and scheduling & leave are on Growth and Enterprise.

Are there per-seat fees?
Published Starter/Growth pricing is plan-based with staff account limits (10 / 30). Enterprise is custom.

Can we have unlimited branches?
On Enterprise. Starter = 2, Growth = 5.

Data & operations

Can we run multiple brands?
Yes — multi-branch / multi-brand menus and scopes are a core design goal.

Do you migrate from spreadsheets?
Yes, via implementation / walkthrough. Book a demo from the product page or Contact.

Who owns the data?
Your organization owns its CRM data. AppsZone hosts and processes it to provide the service under your agreement.

Technical

What stack is used?
Next.js, Node.js, PostgreSQL, TypeScript, Prisma, Redis, Docker, GitHub Actions, Vercel, Resend, Zod.

Is there an API?
Custom API integrations are available on Enterprise. Talk to sales for scope.

Support

How do I get help?
Email [email protected], call +880 1717862830, or open Support. Growth includes priority support; Enterprise includes an account manager.

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