SUPPORT · WE'RE ONLINE
Open a ticket.
We respond fast.
First response under 1 hour for critical issues on Growth + Enterprise plans. 4 hours for high-priority. Same-day for everything else.
// CLIENT PORTAL
Login, create account, or reset password — existing support portal placeholder.
Submit a ticket
What clients say
“AppsZone shipped our booking platform in 11 weeks. Support response time has been under 2 hours on every critical ticket.”
Operations Lead
HOTEL GREENLAND
// METRICS
<1h
Critical first response
98%
SLA met (last 12m)
Help & FAQ
What are your support hours?
Standard support Sun–Thu 10:00–19:00 BST. Enterprise clients with SLA retainers get extended on-call coverage.
How fast do you respond to critical tickets?
Can I upgrade my hosting plan mid-cycle?
Do you offer post-launch retainers?
Prefer email? [email protected]







